We collect and process patients’ personal data for the purposes of healthcare.
Our legal basis for processing personal data for healthcare purposes, including appointment reminders, include public task or legitimate interests.
We do not process our patients' personal data for marketing purposes.
The data we may collect and process
The personal data of patients that we may collect and process includes:
How we hold and share your personal data
We process your personal data in strict confidence. We keep your personal data securely in our filing and electronic systems. Patient records are only accessible to the healthcare professionals working at the practice and employees under their supervision. We will usually keep any personal data we hold about you for ten years after our last contact with you before we delete it. This is the period recommended as good practice by the College of Optometrists. If we collected the data when you were aged under 18 we will keep it until your 25th birthday, in line with NHS requirements. In exceptional cases we may need to retain personal data for a longer period, and will explain our reasons for doing so on request.
In the course of processing your personal data we may share it with:
You have legal rights in respect of the personal data we hold about you. The Information Commissioner’s Office (ICO) has published guidance on the full range of rights. This can be found Here. The rights that are most relevant to the way in which we use your personal data include:
Contacting us and the ICO about your personal data
Please speak to us first if you have any questions or concerns about the way in which we process personal data. You can contact Daphne McWilliams via email: firstname.lastname@example.org or by post to D & D McWilliams Opticians, 27 Church Street, Stanwix, Carlisle, Cumbria, CA3 9DJ
You have the right to complain to the ICO if you have a concern about our handling of your personal data which you do not think we can resolve. You can contact the ICO via their Website
D & D McWilliams Opticians Website must comply with EU GDPR Law. By using this website, you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.
This website is not collecting any personal data, but we do use third party tools that might do so. Please check their privacy policies for further information: Googla Analytics, Google AdSense, Google Maps, Facebook.